Store

To make a purchase, click Log in and sign in securely with your Avakin Life account. You can use your connected Google or Apple account, or your email and password.

After signing in, any purchases you make will be delivered directly to your Avakin Life account.

If you haven’t set up an email and password yet, you can do this from the settings menu in Avakin Life.

There are a few reasons a purchase may get cancelled:

1. Incorrect payment details were entered.

Using the wrong expiry date, cvv, billing address, name, etc. will stop your payment.

2. The purchase method you are using doesn't match your location.

If you are using a VPN it may give you some trouble at checkout. Try turning it off while you purchase your package.

3. Your purchase triggered an Anti-Fraud measure.

This is normal with a new store and is there to protect both you and us from fraud.

It can take a moment for currency packs to be added to your balance. If it doesn't appear, please try closing Avakin Life and reopening it. When you log back in, your Avacoins or Crowns should be there waiting for you!

If you have any questions or issues, please don't hesitate to reach out to Lockwood Publishing support team! You can contact the support team from within Avakin Life game by selecting the "Contact support" button inside the settings menu. We are always happy to help!

Xsolla is the company that helped us build and run the Avakin Life online store! Xsolla will be referenced in your email receipts and a few other places. If you need any help with your Avakin Life online store purchases, it is best to contact Lockwood Publishing support team using an in-game ticket!

Xsolla is utilized by many developers in the industry and comes with top of the line security. Xsolla works as a payment gateway connecting you with the payment methods you know and trust! This way you can feel safe knowing where your info is going and that it's confidential and protected.